Frequently Asked Questions

  1. Q: How long do repairs take?
    A: Average 2 to 3 days. However, if repairs require a special order item such as a power jack, palm rest, hinge, etc. may take around a week or two.

  2. Q: Do you purchase used computers/components? A: We do, however we only purchase systems newer than 2014. Recently we have only been interested in higher end gaming laptops/desktops. We are also interested in purchasing GPU’s, SSD’s or CPU’s. If you have any questions about what we purchase, feel free to call us at 253-473-4300.

  3. Q: Do you work on or repair tablets/smartphones/monitors? A: We unfortunately only work on computers (Desktops, All-In-Ones or Laptops) We can work on some 2-in-1 systems, however may not be able to complete some repairs ( Ex. Screen replacement on Microsoft Surface Pro 4)

  4. Q: Do you solder components? A: The only solder repairs we complete is re-soldering power jacks on laptops. We do not complete any soldering work on circuit boards, vintage computers or home equipment.